Sr. Manager, Customer Success at Measured in London, UK – UK-Based Applicants Only

Measured is seeking a Senior Manager, Customer Success in London, UK, a full-time opportunity ideal for UK-based applicants with existing right-to-work. Foreign applicants may still apply but should confirm their eligibility with the employer, though UK-based candidates are preferred. This role offers a competitive salary of £56,130.64 and a chance to lead in incrementality-based media measurement.

Job Description

As a Senior Manager, Customer Success at Measured, you will be instrumental in guiding leading brands to maximize their media investments using an AI-powered platform. You will manage, test, plan, and optimize media strategies, leveraging Measured's unique blend of automated experimentation and media mix modeling.

This role involves working with over $35 billion in full-funnel media investments, helping marketers prove the incremental impact of their advertising. Your expertise will enable clients to achieve maximum ROI with unparalleled ease and accuracy, positioning Measured as a leader in the field.

Requirements

• Proven experience in customer success or account management, preferably within the media measurement or ad-tech industry.
• Strong understanding of media mix modeling, advertising experimentation, and ROI optimization.
• Excellent communication and interpersonal skills, capable of building strong client relationships.
• Ability to analyze complex data and translate insights into actionable strategies for clients.
• Demonstrated leadership skills and experience managing high-value client portfolios.
• Must possess existing right-to-work in the UK; UK-based applicants are preferred.

Benefits

• Competitive salary of £56,130.64.
• Opportunity to work with a pioneering leader in incrementality-based media measurement.
• Be part of an innovative team driving the future of media optimization.
• Access to cutting-edge AI-powered platforms and tools.
• Professional development and growth opportunities within a dynamic company.
• Collaborative and supportive work environment in London.

How to Prepare

For this Senior Manager, Customer Success role, Nigerian and African immigrants should focus on showcasing their expertise in customer service, particularly within the digital media or ad-tech space. Highlight any experience with data-driven decision-making, client relationship management, and driving ROI for clients. Ensure your CV is polished and in a UK-friendly format, emphasizing quantifiable achievements and relevant industry experience.

Craft a compelling cover letter that addresses your passion for customer success and your understanding of media measurement, specifically mentioning incrementality. For foreign applicants without existing UK right-to-work, it is crucial to clearly state your current status and any steps you are taking to secure UK eligibility, while emphasizing your highly transferable skills and international experience that aligns with the role's requirements.

• Tailor your CV to highlight customer success achievements in media or tech.
• Ensure your LinkedIn profile reflects UK employer expectations and showcases relevant industry keywords.
• Prepare a cover letter that articulates your value proposition for this specific role and company.
• Gather professional references that can speak to your customer management and analytical skills.
• If applicable, be ready to discuss your eligibility to work in the UK clearly and concisely.

Visa Sponsorship & Foreigner Eligibility

Visa sponsorship is NOT advertised for this role; UK-based applicants with existing right-to-work are preferred. Foreign applicants may still apply but should confirm their eligibility and right-to-work status directly with the employer. If your status is borderline or you require sponsorship, it is advisable to clearly state your situation and enquire about potential flexibility during your application.