Administration Officer (POAS) at Ministry of Justice in Birmingham with Visa Sponsorship

The Ministry of Justice is hiring an Administration Officer (POAS) for their Birmingham office, a vital role supporting the Office of the Public Guardian. This position is ideal for Nigerians and other African immigrants seeking to build a career in the UK Civil Service, as visa sponsorship is explicitly available for foreign applicants. With a salary of £25,582, this role offers excellent flexibility with options for full-time, part-time, job share, and flexible working arrangements.

Job Description

As an Administration Officer within Power of Attorney Services, you will play a crucial role in supporting the aims and objectives of the department, ensuring business plan targets are met. Your duties will encompass a variety of tasks including casework, general administration such as filing and post opening, and quality assurance, contributing significantly to the smooth operation of services.

You will be responsible for providing exceptional customer service, ensuring all information is accurate, clear, and timely, while also maintaining your own quality standards through regular technical knowledge refreshers. This role also involves updating case management systems, participating in team meetings, and communicating effectively with customers via telephone, email, or letter to answer enquiries and request necessary information.

Requirements

• Ability to carry out manual handling activities in line with health and safety legislation.
• Proficiency in using Microsoft computer packages, including Word, Excel, and Outlook.
• Excellent written and oral communication skills, as telephony work will be required.
• Demonstrated experience in dealing with customers effectively.
• Ability to make and communicate informed decisions based on evidence.
• Applicants must be eligible for UK Skilled Worker (Tier 2) visa sponsorship, which is available for this role.

Benefits

• Competitive salary of £25,582.
• Opportunities for flexible working, including full-time, part-time, and job share options.
• Access to a range of development opportunities within the Office of the Public Guardian.
• Being part of a supportive and inclusive environment that reflects a diverse community.
• Contribution to a meaningful public service protecting vulnerable individuals in England and Wales.

How to Prepare

For Nigerian and African immigrants targeting this Administration Officer role, a meticulous approach to your application is key. Ensure your CV is polished, formatted to UK standards, and highlights any administrative experience, customer service skills, and proficiency with Microsoft Office, even if gained remotely or in your home country. Prepare a compelling Statement of Suitability (up to 500 words) and Behaviour statements (up to 250 words) against 'Managing a Quality Service', demonstrating how your past experiences align with these criteria.

During the interview, be ready to discuss your strengths relevant to the role and provide examples for the 'Managing a Quality Service' behaviour. If you require visa sponsorship, be confident in explaining your circumstances and your eagerness to contribute to the Ministry of Justice. Emphasise your adaptability, strong work ethic, and commitment to public service, while also showcasing your understanding of UK workplace etiquette.

• Tailor your CV to UK standards, focusing on administrative and customer service experience.
• Craft a strong Statement of Suitability and Behaviour examples (especially for 'Managing a Quality Service').
• Prepare for interview questions on your strengths and behavioural competencies, with specific examples.
• Be ready to discuss your visa sponsorship needs professionally and confidently during the interview.
• Ensure your LinkedIn profile is updated and reflects your professional aspirations in the UK.

Visa Sponsorship & Foreigner Eligibility

Visa / Skilled Worker (Tier 2) sponsorship is AVAILABLE for this Administration Officer role. This position is explicitly OPEN TO FOREIGNERS, meaning non-UK residents requiring a UK work visa are encouraged to apply. If you have any questions about your eligibility or visa status, it is advisable to contact the recruiting team directly via the application portal for clarification before submitting your application.