Leasehold and Tenancy Services Officer at Riverside Group in Liverpool: UK-Based Applicants Only

The Riverside Group is seeking a Leasehold and Tenancy Services Officer in Liverpool, a permanent role that offers a salary of £35,370.88, increasing to £38,923.44 after 12 months. This position is ideal for UK-based applicants with existing right-to-work, though foreign applicants may still inquire directly with the employer. The role offers hybrid working and a structured salary progression, making it an attractive opportunity for those looking to make a significant impact in housing services.

Job Description

As a Leasehold and Tenancy Services Officer, you will play a crucial role in managing leasehold properties and tenancy agreements for Riverside Group. This involves ensuring compliance with relevant regulations, providing excellent customer service to residents, and handling inquiries related to leasehold management and tenancy issues.

You will be responsible for a diverse portfolio, working to maintain positive relationships with tenants and leaseholders, and contributing to the overall efficiency and effectiveness of housing services within the Liverpool area. Your work will directly impact residents' lives, ensuring their living situations are managed professionally and empathetically.

Requirements

• Proven experience in leasehold and tenancy management, preferably within a housing association or similar environment.
• Excellent understanding of relevant housing legislation and regulations in the UK.
• Strong communication and interpersonal skills, capable of engaging effectively with diverse groups of people.
• Ability to manage a varied workload, prioritise tasks, and work efficiently in a hybrid environment.
• A valid UK driving licence is essential for this role due to the category and potential need for site visits.
• Applicants must possess the existing right-to-work in the UK; visa sponsorship is not offered for this position.

Benefits

• Competitive starting salary of £35,370.88, increasing to £38,923.44 after 12 months of successful performance.
• Permanent contract with 35 working hours per week, Monday to Friday.
• Hybrid working pattern, offering flexibility and a good work-life balance.
• Opportunity to make a significant impact within a reputable housing group.
• Comprehensive benefits package, including pension contributions and generous annual leave.

How to Prepare

For Nigerian and African immigrants targeting a driving-category role like the Leasehold and Tenancy Services Officer position, it's crucial to highlight your practical experience and any UK-recognised credentials. Ensure your CV is polished, formatted for UK employers, and clearly articulates your experience in property management or customer service, emphasising any transferable skills from your home country or previous UK roles. Make sure your LinkedIn profile is up-to-date and reflects your professional aspirations within the UK housing sector.

Given this is a driving category role, ensure your UK driving licence is current and clearly stated on your application. For those without existing right-to-work, while this role prefers UK-based applicants, a compelling cover letter that outlines your commitment to obtaining the necessary status or highlights exceptional, directly relevant experience could still be considered for enquiry. Focus on how your skills align perfectly with the job description and the values of Riverside Group.

• Ensure your UK driving licence details are prominently featured on your CV.
• Tailor your CV to explicitly demonstrate experience in property, leasehold, or tenancy management, using UK-specific terminology where possible.
• Craft a compelling cover letter that addresses all essential criteria, including your understanding of UK housing regulations.
• Prepare for an interview by researching Riverside Group's values and recent initiatives.
• If inquiring as a foreign applicant, clearly state your current visa status or plans to acquire right-to-work in your initial correspondence.

Visa Sponsorship & Foreigner Eligibility

Visa sponsorship is not advertised for this Leasehold and Tenancy Services Officer position, and UK-based applicants with existing right-to-work are preferred. Foreign applicants (non-UK residents) may still apply but should confirm their eligibility and right-to-work status directly with the employer before applying. If your status is borderline or you are in the process of acquiring right-to-work, it is advisable to clearly communicate this in your application or inquiry.